Store FAQ

Logging In

Placing Your Order

Shipping and Handling

Returns/exchanges


Logging In

What is the login procedure?

Advisers are encouraged to log in to access adviser-only products, such as regalia and membership certificates.

All users can login with your username, which is the email address you provided during the creation of your account. If you did not set a password, if you have forgotten your password, or if you would like to reset your password, please click here.

I’ve forgotten my password

If you have forgotten your NJHS password, please click here to reset it.

If you have any questions or difficulty logging in, please contact us here.

Adviser Login Security

The adviser’s login is to be used only by the adviser. Please do not share your login with anyone, especially students. Your login has full access to your school account including the roster of students as well as the Adviser Online Community. Advisers also receive exclusive access to adviser-only products such as regalia and membership certificates. If you have a co-adviser, they can be added to your record and will be provided their own access.


Placing Your Order

Can I pay by purchase order?

We do not accept purchase orders.

Sole Source Letter

The National Association of Secondary School Principals (NASSP) is the sole source provider for the following:

  • National Honor Society (NHS)
  • National Junior Honor Society (NJHS)
  • National Elementary Honor Society (NEHS)
  • National Student Council (NSC or NatStuCo) formerly NASC

The NHS, NJHS, NEHS, NASC, NSC, and NatStuCo emblems are registered with the United States Patent Office. This registration prohibits exploitation by persons or
companies attempting to use, manufacture or distribute the emblems without special authorization from the National Association of Secondary School Principals.

Please click here to print an official copy of our sole source letter.

Operating hours

The NJHS Sales Office is open Monday–Friday, 8:30 a.m.–5:00 p.m. (ET). Below is a list of the holidays that NJHS observes and will be closed. Please note that our warehouse is closed on these holidays, and shipments will not be made on those days.

Holiday Schedule
Wednesday, January 1New Year’s Day
Monday, January 20Martin Luther King Jr. Day
Monday, February 17Presidents’ Day
Monday, May 25Memorial Day
Friday, July 3Independence Day*
Monday, September 7Labor Day
Monday, October 12Indigenous Peoples
Wednesday, November 11Veterans Day
Thursday, November 26Thanksgiving Day**
Friday, November 27Thanksgiving Holiday
December 21, 2022-January 4, 2023Winter Holiday**

**Wednesday, November 26, early close at 1:00 pm.
**Thursday, December 24, early close at 1:00 pm.
*Holidays falling on a Sunday are observed on the following Monday, holidays falling on a Saturday are observed on the Friday before (except during the winter holiday break).

How can I place my order?

Online: Products may be ordered directly online at the NJHS Store. We accept American Express, Discover, Visa, MasterCard, and e-Checks.

Phone: You may also order with a credit card by calling the NJHS Sales Office at 866-647-7253, Monday –Friday, 8:30 a.m.–5:00 p.m., (ET). We accept American Express, Discover, Visa, MasterCard.

Mail: We do not keep purchase orders or quotes on file. Remit your order form or quote and check to:

NASSP
PO Box 640245
Pittsburgh PA 15264-0245

Note: Checks received without a copy of the order form or invoice quote will be refunded.

I need an additional order form. Where can I get one?

Additional order forms are available here.

How can I get a copy of an NJHS W-9?

You can download a W-9 form here.

Tax exempt for PA and VA customers

NJHS is required to collect sales tax for items shipped to customers in Pennsylvania and Virginia. If you submit a completed PA Exemption Certificate Form REV-1220 or VA Exemption Certificate Form ST-12, no tax will be collected. Please fax to 703-476-9321 or mail to NJHS c/o Accounts Receivable, 1904 Association Dr., Reston VA 20191.

Will I get an invoice with my order?

Invoices are mailed separately from your order. Your invoice should be received a week from the date your order shipped.

Do you offer quantity discounts?

Yes. Publication discounts are offered on quantities of the same title shipped to the same address on the same order. Quantity discounts do not apply to National Honor Society Handbooks, National Junior Honor Society Handbooks, National Elementary Society Handbooks, Student Council Handbooks, videos, clothing, or merchandise.

Quantity Discounts
10–24 copies20% discount
25–99 copies30% discount
100 or more copies35% discount

How can I get a Quote?

  • Add items to your cart
  • Go to checkout
  • Print the Quote
  • Mail the quote with your check. We do not keep purchase orders or quotes on file.
  • Checks received without a copy of the order form or invoice quote will be refunded.
  • Quotes are valid for 14 calendar days.

Shipping and Handling

Shipping blackout dates: Due to our inventory audit, orders are not shipped during the last week of June, the first week of July, and the period between December 21 through January 8.


Standard Delivery
3–9 business days for delivery from date of order

Ground/Home Delivery
3–5 business days for delivery from date of order.


2nd day
Orders received prior to Noon EST will ship the same business day. Orders received after Noon EST will ship the next business day. Packages will arrive by 4:30pm to most areas and 8pm to residences. NO WEEKEND or HOLIDAY DELIVERY. Orders received after Noon EST on Friday, will be shipped on Monday.

Overnight
Orders received prior to Noon EST will ship the same business day. Orders received after Noon EST will ship the next business day. Packages will arrive by 4:30pm to most areas and 8pm to residences. NO WEEKEND or HOLIDAY DELIVERY. Orders received after Noon EST on Friday, will be shipped on Monday.

Overnight Priority
Orders received prior to Noon EST will ship the same business day. Orders received after Noon EST will ship the next business day. Packages will arrive by 10:30am to most businesses in the contiguous U.S., by Noon to residences & by 4:30pm to some rural areas. NO WEEKEND or HOLIDAY DELIVERY. Orders received after Noon EST on Friday, will be shipped on Monday.

50 states, D.C., and U.S. territories

Please note: There is a very high volume of orders placed in the months of March, April, and May. If you order during this period, please allow up to four weeks for delivery via ground. Additional fees may be applied by local postal service.

50 States, D.C., and U.S. Territories1st Class/Ground/Home Delivery2nd Day – guaranteed by 4:30pm (no weekend delivery)Next Day – Standard – guaranteed by 4:30pm (no weekend delivery)Next Day – Priority – guaranteed by Noon (except for rural areas) (no weekend delivery)

$0 – $49.99

$6.99$19.99$49.99$69.99
$50 – $149.99$12.99$29.99$59.99$79.99
$150 – $299.99$15.99$49.99$79.99$99.99
$300 – $499.99$19.99$59.99$89.99$109.99
$500 plusFREE$69.99$99.99$119.99

All other countries

All Other CountriesInternational (USPS)Fed Ex International Economy
$1.00 to $49.99$39.99$79.99
$50.00 to $149.99$49.99$99.99
$150.00 to $299.99$69.99$119.99
$300.00 to $499.99$89.99$139.99
$500.00 to $10,000.00$119.99$169.99
Orders over $10,000.00Call or email for quote

Can I track my order?

The tracking number will be emailed when your order has shipped. The tracking number will be sent to the email address you provided during your purchase process.


Returns/exchanges

What is the return policy?

Return authorization is not necessary. Returns are accepted up to 30 days from the date of delivery. Sale items are not returnable. All returns must be received in resalable condition. Shrink-wrapped items may not be returned if the shrink-wrap has been removed. NJHS does not accept returns from bookstores or universities.

Where do I send my return?

Send returns to:

NJHS c/o Stone Rooster, Inc.
Attn: Merchandise Returns
16 Avenue A
Leetsdale, PA 15056-1304

Please include a copy of the original packing slip and the reason for return. We suggest you ship the return via a traceable method (such as UPS). NJHS is not responsible for returns not received.


Still have questions?

Please contact the NJHS Sales Office at 866-647-7253, Monday–Friday, 8:30 a.m.–5:00 p.m. (ET).

You may also contact the NJHS Sales Office here.

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